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Upload device firmware

To upload new device firmware to the AltoCommand server:

  1. Open the AltoCommand WebUI:

    In your browser's address bar, type:

    https://hostname

    where hostname is the fully qualified domain name of the AltoCommand server.

  2. Log into the WebUI as a user with admin privileges.

    AltoCommand login

    The default username is admin

    The default password is admin

    The AltoCommand WebUI will open to the Dashboard's Summary page.

  3. From the menu bar, click Settings.
  4. Click the Firmware tab.
  5. In the Firmware pane, click Add Firmware.

  6. From the Download firmware to AltoCommand dialog, click the Download icon ()  next to the appropriate firmware versions.

  7. Click Close when complete.

The firmware binary filename

Firmware is downloaded to AltoCommand in zip format. You do not need to unzip the files.

For AltoPlex devices, firmware is listed as AP4x or AP6x.

  • AP4x — Firmware used for D423, C410, C420, and P421 devices.
  • AP6x — Firmware used for D621 and P621 devices.

The firmware binary filename consists of three parts:

<filetype>-<device_family_name>-<version_number>.zip

where:

  • filetype is kb_sw-prod
  • device_family_name is one of:
    • DEVO — Firmware used for D423, C410, C420, and P421 devices.
    • NOMAD — Firmware used for D621 and P621 devices.
  • version_number is the version number of the firmware.

For example:

kb_sw-prod-NOMAD-4.1.0.zip