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How to configure AltoCommand Cloud Connection

Beginning with release 3.9.1, AltoPlex distribution nodes can be configured to connect to an AltoCommand server. The AltoCommand server may be cloud-based, or may reside on the local network. Client nodes inherit the AltoCommand server from their linked distribution node. This feature requires AltoCommand version 4.0.

After the connection to the AltoCommand server has been configured on the AltoPlex radio, the radio sends an approval request to the server. A user on the AltoCommand server must approve the request, which will open a reverse tunnel for communication between the server and the radio.

To configure the connection to an  AltoCommand server:

  1. Access the WebUI of the DN. In your browser's address bar, type:

    https://hostname

    where hostname is the hostname (KB-XX-XX-XX) or IP address of the radio. See Connecting to the AltoPlex radio for more information.

  2. Click the login link in the WebUI header to log in as administrator. The default password is admin.

  3. Click the Admin tab.
  4. In the Configuration section, for AltoCommand server, type the fully-qualified domain name or IP address of the AltoCommand server.
  5. Click Save Changes.

View the status of the connection to the AltoCommand server

To view the status of the connection to the AltoCommand server:

  1. Access the WebUI of the DN. In your browser's address bar, type:

    https://hostname

    where hostname is the hostname (KB-XX-XX-XX) or IP address of the radio. See Connecting to the AltoPlex radio for more information.

  2. The Device Information section of the Status tab displays the current status of the AltoCommand connection. 

    Displayed values are:

    • Not configured — The AltoCommand server has not been configured on the radio.
    • Disconnected — The AltoCommand server has been configured on the radio but is not connected. Possible issues include an incorrect URL for the server, network access issues, etc.
    • Pending — The AltoCommand server has been configured and successfully accessed, and the radio is waiting for the server to accept the connection.
    • Connected — The radio is successfully connected to the configured AltoCommand server.